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CSM 4.8.0 Build 182 with Pro License not allowing Device add

irwinsnowbum
Level 1
Level 1

I am working off of Security Manager 4.8.0 Build 182 with Pro License and when I log in from the client I am not allowed to add a device.  On the GUI if I click on "Device" to see the device view it doesn't progress to that screen.  Same when I try to add a device from the drop down.

The only anomaly I observed is the JRM service is "Administrative Shutdown" when in the Manager.

All associated services are started on the Manager Server.  I am running Windows Server 2008 on both machines.

Has any seen/found a remedy for not being able to add a device on these platforms?

Thanks,

1 Reply 1

irwinsnowbum
Level 1
Level 1

Our GPO policies locked it up. I had to make "casuser" a member of causers AND Administrators in Windows to fix it.

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