ā04-20-2016 06:21 AM - edited ā02-21-2020 05:47 AM
Hello,
I have a problem regarding CSM 4.10 and ASA. When I try to discover an ASA from CSM I receive two Internal errors:
Policy Discovery Failed: com.cisco.nm.vms.discovery.DiscoveryException: Internal Error
Exception importing policy group: id = 7992934205670, type = PG.FIREWALL.InspectRule, name = .fw-namePG.FIREWALL.InspectRule.
If I remove the line "service-policy global_policy global", everything works fine.
I tested ASA 5505 (7.2.5) and ASA 5512X (9.1.6.11).
Any suggestions?
Solved! Go to Solution.
ā05-13-2016 03:00 AM
Hello,
You can try with the following solution, please do a Backup of the CSM Database prior to apply it, just in case
1. Stop the daemon manager.
2. Reset the password for the "vms" database.
To do this, open a command prompt in CSCOpx/bin directory and issue the following command "perl dbpasswd.pl dsn=vms npwd=admin"
** This will reset the DB password to "admin".
3. Connect to the DB using the dbisqlc program.
4. Execute the following query.
5. Commit the changes:
Type "commit" in dbisqlc and press "execute".
6. Close the dbisqlc tool and restart the daemon manager.
Let me know how everything goes, and In case the issue persist, then open a case with TAC
ā04-29-2016 04:00 PM
Hello,
When did you start running into this issue? is a new installation or did you upgrade CSM Database from 4.8 or 4.9 to 4.10?
Please check the following bug CSCuz33931
ā05-05-2016 01:03 AM
Hello Alejandra,
it's an upgrade from 4.2.1 and I followed the entire upgrade path.
I looked at the bug you mentioned and I tried to do the upgrade to version 4.11, but I found another bug (CSCuz41194) and the first problem continues.
Is it possible to have a definitive solution?
Thank you
ā05-13-2016 03:00 AM
Hello,
You can try with the following solution, please do a Backup of the CSM Database prior to apply it, just in case
1. Stop the daemon manager.
2. Reset the password for the "vms" database.
To do this, open a command prompt in CSCOpx/bin directory and issue the following command "perl dbpasswd.pl dsn=vms npwd=admin"
** This will reset the DB password to "admin".
3. Connect to the DB using the dbisqlc program.
4. Execute the following query.
5. Commit the changes:
Type "commit" in dbisqlc and press "execute".
6. Close the dbisqlc tool and restart the daemon manager.
Let me know how everything goes, and In case the issue persist, then open a case with TAC
ā05-13-2016 03:00 AM
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide