11-30-2012 07:51 AM - edited 03-11-2019 05:30 PM
Hi,
I have 2 ASA 5520 firewall configured with HA(Failover). but some time my primary firewall goes down standby firewall doesnt come active. i found below log from primary firewall..what is the reason & what is the mining of reason code of 4...
Nov 30 2012 14:07:47: %ASA-1-105002: (ASA) Enabling failover.
Nov 30 2012 14:08:43: %ASA-1-105043: (Primary) Failover interface failed
Nov 30 2012 14:08:56: %ASA-1-103001: (Primary) No response from other firewall (reason code = 4).
After i hard reboot my standby firewall below log had been generated..
Nov 30 2012 15:51:57: %ASA-1-105042: (Primary) Failover interface OK
Nov 30 2012 15:52:02: %ASA-1-709003: (Primary) Beginning configuration replication: Send to mate.
Nov 30 2012 15:52:15: %ASA-1-709004: (Primary) End Configuration Replication (ACT)
Please assist....
Regards
Suhas
11-30-2012 08:33 AM
Hi,
The explanation for that can be found in the ASAs syslog messages document.
Here it is
103001
Error Message %ASA-1-103001: (Primary) No response from other firewall (reason code = code).Explanation This is a failover message, which is displayed if the primary unit is unable to communicate with the secondary unit over the failover cable. (Primary) can also be listed as (Secondary). for the secondary unit. Table 1-2 lists the reason codes and the descriptions to determine why the failover occurred.
Recommended Action Verify that the failover cable is connected correctly and both units have the same hardware, software, and configuration. If the problem persists, contact the Cisco TAC.
Are you saying that the Primary ASA loses all connectivity to the Secondary ASA (looking at the log messages). Judging by the above Cisco description it would mean the Primary ASA isnt getting Failover Hellos through any of the monitored interfaces which again would make it seem like the Secondary Firewall is expriencing some problems.
- Jouni
11-30-2012 08:35 AM
How is the HA configured? Straight through cable directly or using a switch in between? Can you also post a sanitized version of your failover configs from both primary and standby?
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