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Fatal error: Update to version <number> is not complete. Please complete update to <number>

jhubel@midwave
Level 1
Level 1

Hi all -

 

I have an ASA 5515 sensor running software v5.4.0 (build 763).  On my Defense Center (which is running 5.4.1), I tried to push out a sensor update to version 5.4.0.11 without first reading the release notes.  Naturally, I got this error:

"Fatal error: This patch is for IMS versions greater than or equal to 5.4.0.5 and less than 5.4.0.10."

 

No worries, I read the release notes and decided I would go to 5.4.0.3 first.  So, I tried to push that out and I get this message:

"Fatal error: Update to version 5.4.0.11 is not complete. Please complete update to 5.4.0.11"

 

I've rebooted the sensor to no avail.  Short of reimaging, how else can I purge the update to 5.4.0.11 so I can instead get the upgrade to 5.4.0.3 to start?

 

Any help is much appreciated!

9 Replies 9

r.mikes
Level 1
Level 1

Hi,

 

have you found any solution ?

 

I have the same problem. I can't patch from 5.4.0.3 to 5.4.0.4 after unsuccessful try to update to 5.4.0.11 .

Any other idea than recovery ?

 

Regards

Roman