07-30-2024 09:54 AM
I have a firepower 1000 series with FTD version 6.5.0. When I try to upgrade to version 6.6.0.
Every time I load the file and click on the install button, the system disconnects and then displays “Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later”. I manage to connect via console, but the GUI doesn't display for 24 hours.
-------------------[ firepower ]--------------------
Model : Cisco Firepower 1150 Threat Defense (78) Version 6.5.0 (Build 115)
Rules update version : 2019-08-12-001-vrt
VDB version : 309
---------------------------------
firepower# show version
Boot Loader version: 1.0.18
System version: 2.7(1.107)
Service Manager version: 2.7(1.107)
fpga version: 2.5.00
power sequencer version: N/A
firepower /firmware # show image
Name Type Version
--------------------------------------------- -------------------- -------
cisco-ftd.6.5.0.115.csp CSP APP 6.5.0.115
fxos-k8-fp1k-firmware.1006.0203.SPA Switch Firmware 1006.0203
fxos-k8-fp1k-firmware.1008.0203.SPA Switch Firmware 1008.0203
fxos-k8-fp1k-firmware.1018.0205.SPA Switch Firmware 1018.0205
fxos-k8-fp1k-lfbff.2.12.0.519.SPA System Image 2.12(0.519)
fxos-k8-fp1k-lfbff.2.7.1.107.SPA System Image 2.7(1.107)
fxos-k8-fp1k-lfbff.2.8.1.105.SPA System Image 2.8(1.105)
fxos-k9-fp1k-manager.2.12.0.519.SPA Manager Image 2.12(0.519)
fxos-k9-manager.2.7.1.107.SPA Manager Image 2.7(1.107)
fxos-k9-manager.2.8.1.105.SPA Manager Image 2.8(1.105)
firepower /ssa # show a
app app-instance
firepower /ssa # show app-instance
Application Name Slot ID Admin State Operational State Running Version Startup Version Cluster Oper State
-------------------- ---------- --------------- -------------------- --------------- --------------- ------------------
ftd 1 Enabled Online 6.5.0.115 6.5.0.115 Not Applicable
firepower /ssa # show app
app app-instance
firepower /ssa # show app
Application:
Name Version Description Author Deploy Type CSP Type Is Default App
---------- ---------- ----------- ---------- ----------- ----------- --------------
ftd 6.5.0.115 N/A cisco Native Application Yes
firepower /ssa #
firepower /system # show firmware
MANAGER:
Boot Loader:
Firmware-Vers: 1018.0205
System:
Running-Vers: 2.7(1.107)
Platform-Vers: 2.7.1.107
Package-Vers: 6.5.0-115
NPU:
Running-Vers:
Platform-Vers:
Package-Vers:
Service Manager:
Running-Vers: 2.7(1.107)
Platform-Vers: 2.7.1.107
Package-Vers: 6.5.0-115
When I restart it comes back but the FTD version is still exchanged.
THANK YOU FOR YOUR SUPPORT
07-30-2024 10:02 AM
Hi @b-sow
I would check this post, if you dont yet.
https://community.cisco.com/t5/network-security/ftd-750-install-cant-login-now/td-p/3903912
07-30-2024 10:09 AM - edited 07-30-2024 10:14 AM
Hi FlaVio,
Thank you, i will check it and come back to you.
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