01-21-2019 10:13 PM - edited 03-12-2019 07:14 AM
hi all,
we have an issue with firepower 9300 security module 2.
when we are seeing the hardware status it is showing unassociated. we referred the Cisco document it showing
" Unassociated—Thesecuritymodule/engine doesn't have a logical-device associated with it.
please provide me some suggestion for solving the problem.
Thanks,
Sandeep Reddy
Solved! Go to Solution.
01-23-2019 06:00 AM
Hi Sandeep,
It seems there is some issue with the Security Module. Better to open a TAC case so they can help you to troubshoot or RMA.
Hope This Helps
Abheesh
01-22-2019 06:29 AM
01-22-2019 06:56 AM - edited 01-22-2019 07:01 AM
01-22-2019 06:58 AM
Hi abheesh,
Thanks for your reply.
Yes I connected the logical device(ASA 9.8.2). Actually we are configuring clustering with all three security modules.
Let me know if you need anything. Please suggest me
Thanks
01-22-2019 07:02 AM
01-22-2019 07:02 AM
01-22-2019 07:13 AM
Hi abheesh,
Thanks for your reply
So you are planning to cluster all three SM modules right...??
yes.
thanks,
sandeep.
01-22-2019 07:20 AM
01-22-2019 07:27 AM
Hi abheesh,
thanks for your reply
we already tried.
but the issue is same.
thanks
sandeep
01-22-2019 07:30 AM
01-23-2019 05:05 AM
Hi Abheesh,
Thanks for your reply
we tried that one also. After changing the security module slot 2 to 1. it is showing hardware status "compute mismatch".
Thanks,
sandeep
01-23-2019 06:00 AM
Hi Sandeep,
It seems there is some issue with the Security Module. Better to open a TAC case so they can help you to troubshoot or RMA.
Hope This Helps
Abheesh
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