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FirePower Error

Quintin.Mayo
Level 2
Level 2

We are seeing this error in our FirePower logs  "CloudAgent:IPReputation [WARN] Download unsuccessful: Timeout was reached". This specific event has generated 16 events in about 60 hours. The script tries every 2 hours it appears, so it’s failing to download the update 50% of the time. Unfortunately this doesn’t indicate why it’s failing. Is there an intermittent latency issue on Cisco’s side? The Logging seems to indicate the timeout might be as short at 15 seconds. Any direction on this would be appreciated

1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

That's the Security Intelligence feed. You can adjust the frequency of that under the Object Management page in FMC.

 

Could it be that your Internet connection is a bit overlaoded and unable to complete one download before it's time for the next one?

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