Hi, We have users with line appearances to each other DID's on their 8851 phones.  If a user pickups the other user DID call and places the call on hold, the intended user for the call can't pickup the call that was placed on hold. Can someone confir...

Hi, The customer currently have two voice systems (CUCM, Five9) when customers calls the published number which is translated on the CUCM to route the calls to the Five9 system. The route plan report shows the called number is being translated, no ot...

Hi, We're in the process of reducing our billing cost for our DID usage and would like to know the best way to approach this. I ran the Unused DID report and having the carrier run reports of the DID usage on their side.  Our concern is we don't want...

Hi, We have a CUCM 12.5 cluster both devices the publisher and subscriber is reporting high disk usage.  I have ran the Cisco free common space COP file to no improvement.  Both nodes are setup using one partition with each device provision for 110G....