About Quintin.Mayo

Quintin.Mayo · 09-26-2023

Hi, I received a request to have a user voicemail messages forward to several managers. I created a system distribution list in Unity 14 and applied to the user relay actions. The managers are receiving the voicemail attachment in their Outlook but ...

Quintin.Mayo · 09-14-2023

Hi, I'm working on a ring tone issue and believe we are affected by this bug CSCva82202. The issue was discovered in CUCM 11.5, I checked the fixed versionS and CUCM 14 is not listed. The COP file for the bug isn't available for the 14 version, I ap...

Quintin.Mayo · 08-31-2023

Hi, We received an request from one of our managers, they would like a staff member voicemail be copied to their voicemail box when they are received. I'm not finding any documents for this procedure only forwarding the voicemail. Can anyone point m...

Quintin.Mayo · 08-28-2023

Hi, We found our CUCM publisher is affected by this bug CSCvd27298. The recommended action is run a show perf query class for the "Cisco Tomcat Web Application" . When running this command the below root errors stands out, our question is should we ...

Quintin.Mayo · 08-03-2023

Hi, We are trying to determine when changes were made to our call center script the only place I see where to check this is the script mangement page. Are there any logs we can download to check this? Any assistance would be greatly appreciated. Tha...

Quintin.Mayo · 08-02-2023

No, unfortunately.

Quintin.Mayo · 08-01-2023

Hi, The status for the user is listed on the ‘Webex Desktop’ as shown in the attached screen shot. At least once a day the user shows twice on the Webex desktop. He may be on a call and it says, ‘connected’ and it will show a second time and say he i...

Quintin.Mayo · 07-28-2023

Hi, The platform being used is WebCC. Thanks,

Quintin.Mayo · 05-31-2023

Below is the backtrace information any direction or input would be appreciated. admin:utils core active analyze core.7959.6.cdpd.1684987219This command may use a considerable amount of I/Oand running it may impact system performance.It is highly reco...

Quintin.Mayo · 06-21-2022

Hi, We're using Cisco FTD 2110 any direction would be most appreciated. Thanks,

Member Since	‎05-13-2017 11:22 AM
Date Last Visited	‎09-27-2023 05:06 AM
Posts	276
Total Helpful Votes Received	25

User Statistics

User Activity

Unity - System Distribution Question

CUCM 14 - COP file Unavailable for bug

Unity - Automatically copy voicemail to another user voicemail

CUCM 11.5.1 - Root Error Question

UCCX - Script Changes

Re: CUCM 12.5.1 - RTMT - TVSThreadsExhausted

Re: UCCX 11.5 - Agents showing two status

Re: UCCX 11.5 - Agents showing two status

Re: CUCM 14.0.1 - RTMT CDP Alerts

Re: FirePower - Adding a Policy for VPN users