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FireSIGHT - Broken File Policy Configuration Screen

Hi everyone,

 

I'm here as a last resort because I don't know how else to get this resolved.  

 

3 days ago, I created a basic File Policy in Firesight.  I shortly went back to it to rename it, erased the red title text for my policy and started to modify some rules.  I tried to save the policy on accident without even entering a name for the Policy itself.

 

Since then, I can't do anything within this configuration context (Policy/File) since all i see is the progress bar (Please Wait: Loading Page Data...).

 

Via the Local/Configuration/Process screen, I have tried restarting the Management Console and the Machine itself.  After they have rebooted and when I come back to the Policy/File configuration screen, I get the same thing (Please Wait: Loading Page Data...)

 

Both FireSIGHT console and FirePOWER module are up to date with the latest code.

 

I don't know what to do to fix this!

 

Anyone have any ideas? 

 

Thank you,

 

Martin

2 REPLIES 2
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Beginner

Finally got this resolved...

Finally got this resolved...

 

It was a software bug.  Had to go in the command line of the FireSIGHT management console and erase the database entry for the file policy.

 

root@FireSIGHT:~# eo_tool list FilePolicy
 0. b817b19e-50ad-11e5-9764-eae5a2a2ca27 (FilePolicy b817b19e-50ad-11e5-9764-eae5a2a2ca27)root@FireSIGHT:~#
root@FireSIGHT:~# eo_tool

?> del  b817b19e-50ad-11e5-9764-eae5a2a2ca27
Deleted
?> exit

 

That's how I deleted it to get the issue resolved.

I had this problem and got it

I had this problem and got it resolved using this methode described.

Thansk for updating with a solution.