FireSigth Center GUI problem

[juancarlosmartinez]

Hi Guys,

I'm  having trouble to access the Firesight Defense Center via GUI page. My question is how can I restart that service with our restarting the whole server.what i see on my page is

Unable to connect

I'm using firefox 43.0.2, it was working before....

any suggestions...

[Aastha Bhardwaj · Accepted solution]

Hi,

You can restart the services by the CLI the command is : pmtool restartbyid httpsd

If this is 6.0 Defense center then you might also need to restart GUI service by command : pmtool restartbytype gui.

Also you can check if you are getting any errors while accessing GUI in : cd  /var/log/httpd and then

ls the files you will find recent https access files.

Regards,

Aastha Bhardwaj

Rate if that helps!!!

[juancarlosmartinez]

Hi Aastha,

thanks for the commands, I tried it but no workyyyy!.... :(

Maybe I need to open a TAC case?

Also I restart using this commad.

root@VMFIRE01:~# /etc/rc.d/init.d/console restart
Stopping Sourcefire Virtual Defense Center 64bit...

...ok

[Aastha Bhardwaj]

Hi,

Any particular error that you are getting while accessing it ? Did you changed anything wrt to the certificates ?

If you try to get the error messages from the path given earlier.

Regards,

Aastha Bhardwaj

Rate if that helps!!!

[juancarlosmartinez]

nothing Sir,

Just the page wont display anything

no certs has been changed....no changes....

[juancarlosmartinez]

rebooting the VM fix the issue...