ā06-17-2015 08:12 AM - edited ā03-11-2019 11:08 PM
I have been experiencing a problem with out ASA 5505 firewall. When I go into the ASDM interface once it loads it is registering that the firewall has lost connection.
We still have functionality of our network and network resources as well as external internet access, basically nothing seems to be effected by the disconnect. But I am concerned that this is leaving me vulnerable. I am very new to using the ASA appliance having not dealt much with Cisco since 2001/ 2002. What should I be looking for to fix/ resolve I am including our configuration and a screenshot of error.
Null Cisco Adaptive Security Appliance Software Version 8.4(4) Device Manager Version 6.4(9) Compiled on Mon 21-May-12 10:48 by builders System image file is "disk0:/asa844-k8.bin" Config file at boot was "startup-config" SGNFW up 23 hours 41 mins Hardware: ASA5505, 512 MB RAM, CPU Geode 500 MHz Internal ATA Compact Flash, 128MB BIOS Flash M50FW016 @ 0xfff00000, 2048KB Encryption hardware device : Cisco ASA-5505 on-board accelerator (revision 0x0) Boot microcode : CN1000-MC-BOOT-2.00 SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03 IPSec microcode : CNlite-MC-IPSECm-MAIN-2.06 Number of accelerators: 1 0: Int: Internal-Data0/0 : address is f866.f2d4.2f29, irq 11 1: Ext: Ethernet0/0 : address is f866.f2d4.2f21, irq 255 2: Ext: Ethernet0/1 : address is f866.f2d4.2f22, irq 255 3: Ext: Ethernet0/2 : address is f866.f2d4.2f23, irq 255 4: Ext: Ethernet0/3 : address is f866.f2d4.2f24, irq 255 5: Ext: Ethernet0/4 : address is f866.f2d4.2f25, irq 255 6: Ext: Ethernet0/5 : address is f866.f2d4.2f26, irq 255 7: Ext: Ethernet0/6 : address is f866.f2d4.2f27, irq 255 8: Ext: Ethernet0/7 : address is f866.f2d4.2f28, irq 255 9: Int: Internal-Data0/1 : address is 0000.0003.0002, irq 255 10: Int: Not used : irq 255 11: Int: Not used : irq 255 Licensed features for this platform: Maximum Physical Interfaces : 8 perpetual VLANs : 3 DMZ Restricted Dual ISPs : Disabled perpetual VLAN Trunk Ports : 0 perpetual Inside Hosts : Unlimited perpetual Failover : Disabled perpetual VPN-DES : Enabled perpetual VPN-3DES-AES : Enabled perpetual AnyConnect Premium Peers : 2 perpetual AnyConnect Essentials : Disabled perpetual Other VPN Peers : 10 perpetual Total VPN Peers : 12 perpetual Shared License : Disabled perpetual AnyConnect for Mobile : Disabled perpetual AnyConnect for Cisco VPN Phone : Disabled perpetual Advanced Endpoint Assessment : Disabled perpetual UC Phone Proxy Sessions : 2 perpetual Total UC Proxy Sessions : 2 perpetual Botnet Traffic Filter : Disabled perpetual Intercompany Media Engine : Disabled perpetual This platform has a Base license. Serial Number: JMX1441Z01C Running Permanent Activation Key: 0xaa2bca4e 0xf060ae5a 0xb8418140 0x8ff44848 0xc105078f Configuration register is 0x1 Configuration has not been modified since last system restart.
ā06-18-2015 12:35 AM
Hi,
What is the Java Version on your PC ?
I would recommend upgrading the ASDM code to the latest version with the Java also to the latest version.
Thanks and Regards,
Vibhor Amrodia
ā06-18-2015 07:18 AM
This is current versions.
Cisco Adaptive Security Appliance Software Version 8.4(4)
Device Manager Version 6.4(9)
Java Version 1.8_45
When I tried to do an update through ASDM, I received another error "failed to connect" not too sure what is causing this. I am concerned that if I do a backup of the configuration that I will just have the same problem all over again. We do have a second appliance currently not in use, again though I worry if backing up to the secondary the problem would be persistent.
ā06-19-2015 04:35 AM
Hi,
This error is only to connect to the ASDM.
I think you can change the image by connection to the ASA device CLI and make the required changes and see if that resolves the issue.
asdm image disk0:/<Name of the image>
Thanks and Regards,
Vibhor Amrodia
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