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Firewall disconnects in ASDM

ittechsgn0001
Level 1
Level 1

I have been experiencing a problem  with out ASA 5505 firewall. When I go into the ASDM interface once it loads it is registering that the firewall has lost connection.

We still have functionality of our network and network resources as well as external internet access, basically nothing seems to be effected by the disconnect. But I am concerned that this is leaving me vulnerable. I am very new to using the ASA appliance having not dealt much with Cisco since 2001/ 2002. What should I be looking for to fix/ resolve I am including our configuration and a screenshot of error.

 

Null

Cisco Adaptive Security Appliance Software Version 8.4(4)

Device Manager Version 6.4(9)



Compiled on Mon 21-May-12 10:48 by builders

System image file is "disk0:/asa844-k8.bin"

Config file at boot was "startup-config"



SGNFW up 23 hours 41 mins



Hardware:   ASA5505, 512 MB RAM, CPU Geode 500 MHz

Internal ATA Compact Flash, 128MB

BIOS Flash M50FW016 @ 0xfff00000, 2048KB



Encryption hardware device : Cisco ASA-5505 on-board accelerator (revision 0x0)

                             Boot microcode   : CN1000-MC-BOOT-2.00

                             SSL/IKE microcode: CNLite-MC-SSLm-PLUS-2.03

                             IPSec microcode  : CNlite-MC-IPSECm-MAIN-2.06

                             Number of accelerators: 1



 0: Int: Internal-Data0/0    : address is f866.f2d4.2f29, irq 11

 1: Ext: Ethernet0/0         : address is f866.f2d4.2f21, irq 255

 2: Ext: Ethernet0/1         : address is f866.f2d4.2f22, irq 255

 3: Ext: Ethernet0/2         : address is f866.f2d4.2f23, irq 255

 4: Ext: Ethernet0/3         : address is f866.f2d4.2f24, irq 255

 5: Ext: Ethernet0/4         : address is f866.f2d4.2f25, irq 255

 6: Ext: Ethernet0/5         : address is f866.f2d4.2f26, irq 255

 7: Ext: Ethernet0/6         : address is f866.f2d4.2f27, irq 255

 8: Ext: Ethernet0/7         : address is f866.f2d4.2f28, irq 255

 9: Int: Internal-Data0/1    : address is 0000.0003.0002, irq 255

10: Int: Not used            : irq 255

11: Int: Not used            : irq 255



Licensed features for this platform:

Maximum Physical Interfaces       : 8              perpetual

VLANs                             : 3              DMZ Restricted

Dual ISPs                         : Disabled       perpetual

VLAN Trunk Ports                  : 0              perpetual

Inside Hosts                      : Unlimited      perpetual

Failover                          : Disabled       perpetual

VPN-DES                           : Enabled        perpetual

VPN-3DES-AES                      : Enabled        perpetual

AnyConnect Premium Peers          : 2              perpetual

AnyConnect Essentials             : Disabled       perpetual

Other VPN Peers                   : 10             perpetual

Total VPN Peers                   : 12             perpetual

Shared License                    : Disabled       perpetual

AnyConnect for Mobile             : Disabled       perpetual

AnyConnect for Cisco VPN Phone    : Disabled       perpetual

Advanced Endpoint Assessment      : Disabled       perpetual

UC Phone Proxy Sessions           : 2              perpetual

Total UC Proxy Sessions           : 2              perpetual

Botnet Traffic Filter             : Disabled       perpetual

Intercompany Media Engine         : Disabled       perpetual



This platform has a Base license.



Serial Number: JMX1441Z01C

Running Permanent Activation Key: 0xaa2bca4e 0xf060ae5a 0xb8418140 0x8ff44848 0xc105078f

Configuration register is 0x1

Configuration has not been modified since last system restart.
3 Replies 3

Vibhor Amrodia
Cisco Employee
Cisco Employee

Hi,

What is the Java Version on your PC ?

I would recommend upgrading the ASDM code to the latest version with the Java also to the latest version.

Thanks and Regards,

Vibhor Amrodia

This is current versions.

Cisco Adaptive Security Appliance Software Version 8.4(4)
Device Manager Version 6.4(9)
Java Version 1.8_45


When I tried to do an update through ASDM, I received another error "failed to connect" not too sure what is causing this. I am concerned that if I do a backup of the configuration that I will just have the same problem all over again. We do have a second appliance currently not in use, again though I worry if backing up to the secondary the problem would be persistent.

Hi,

This error is only to connect to the ASDM.

I think you can change the image by connection to the ASA device CLI and make the required changes and see if that resolves the issue.

asdm image disk0:/<Name of the image>

Thanks and Regards,

Vibhor Amrodia

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