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Firewall Migration Tool - Installation requires MFA but MFA active

chillburgh
Level 1
Level 1

I'm trying to run the Firewall Migration Tool.  When i install it, a popup appears that says "Your account requires multifactor authentication to add an additional layer of security when signing in to your account."  

I already have MFA configured in my cisco.com profile.  I am using my authenticator app and it is working fine.  But the Firewall Migration Tool is prompting me to install an app called Duo to use MFA.  As stated, I already am using MFA through my authenticator app.

How do I get the Firewall Migration Tool to recognize that MFA is already enabled?

6 Replies 6

Marvin Rhoads
Hall of Fame
Hall of Fame

Unfortunately, FMT only currently supports Duo MFA, not any alternative (which may be otherwise supported for your cisco.com account).

Is there a way to bypass using MFA? We are only going to run this program once and I don't see a reason to use MFA since it locks you into one account.

Thanks

I don't believe you can opt out of using MFA for the FMT. Note it uses the Duo MFA instance associated with security.cisco.com - not the same one that is associated with your general cisco.com login.

glsparks
Level 1
Level 1

Having issues with this too. Trying to get it to run through a Firewall that needs either the url's or IPs whitelisted. Is this documented anywhere? 

julian-teakle
Level 1
Level 1

Same issue here. I have opened a TAC.

julian-teakle
Level 1
Level 1

Get a wifi adapter, tether your phone. The FMT's MFA is garbage and will not work through any firewall or proxy. 

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