03-16-2021 03:11 PM
hello
After upgradit fmc 6.3 to 6.7, cannot start vmware tools. On system/configuration/VMware tools, after trying enable VMware tools, i got Error - Failed to enable VMware Tools. ESXi is supported version 6.7
so i tried to log-in into cli, and when trying to get tools status i got those errors:
root@vmfmc:/etc/vmware-tools/init# ./vmware-tools-services
./vmware-tools-services: line 17: /usr/lib/vmware-tools/moduleScripts/services/vmware-db.pl: No such file or directory
./vmware-tools-services: line 40: /usr/lib/vmware-tools/moduleScripts/services/vmware-db.pl: No such file or directory
./vmware-tools-services: line 41: /usr/lib/vmware-tools/moduleScripts/services/vmware-db.pl: No such file or directory
Usage: vmware-tools-services {start|stop|status|restart|force-reload}
so i checked /usr/lib (and just to be sure also /usr/lib64) and can't find directory vmware-tools
any ideas?
so i checked
Solved! Go to Solution.
03-24-2021 03:31 PM - edited 03-24-2021 03:34 PM
Hello,
Please open a TAC case so an engineer can help you with the following workaround:
== Workaround to resolve vmware tools issue:
1. From expert, elevate to root user with sudo su and enter your password
root@firepower:/# updatedb
root@firepower:/# locate vmware | grep -vw sf
2. This will help you determine if VMWare has been previously installed. If it was installed you will see one or more of the following:
/usr/lib/vmware-tools
/etc/vmware-tools
/etc/init/vmware-tools.conf
/etc/ld.so.conf.d/vmware-tools-libraries.conf
/etc/modprobe.d/vmware-tools.conf
/etc/selinux/targeted/modules/active/modules/vmware.pp
/etc/dracut.conf.d/vmware-tools.conf
/usr/bin/vmware-*
/usr/sbin/vmware-*
/usr/share/doc/vmware-*
3. Verify if VMWare tools are currently installed:
root@firepower:/# rpm -qa --last | grep vmware | awk '{print $1}' | xargs rpm -e
4. Next, run the following:
root@firepower:/# rm -rf /usr/lib/vmware-tools
root@firepower:/# rm -rf /etc/vmware-tools
5. And run the previous command again to see if the files are still there:
root@firepower:/# updatedb
root@firepower:/# locate vmware | grep -vw sf
6. Finally, try to re-enable VMWare tools
03-24-2021 03:31 PM - edited 03-24-2021 03:34 PM
Hello,
Please open a TAC case so an engineer can help you with the following workaround:
== Workaround to resolve vmware tools issue:
1. From expert, elevate to root user with sudo su and enter your password
root@firepower:/# updatedb
root@firepower:/# locate vmware | grep -vw sf
2. This will help you determine if VMWare has been previously installed. If it was installed you will see one or more of the following:
/usr/lib/vmware-tools
/etc/vmware-tools
/etc/init/vmware-tools.conf
/etc/ld.so.conf.d/vmware-tools-libraries.conf
/etc/modprobe.d/vmware-tools.conf
/etc/selinux/targeted/modules/active/modules/vmware.pp
/etc/dracut.conf.d/vmware-tools.conf
/usr/bin/vmware-*
/usr/sbin/vmware-*
/usr/share/doc/vmware-*
3. Verify if VMWare tools are currently installed:
root@firepower:/# rpm -qa --last | grep vmware | awk '{print $1}' | xargs rpm -e
4. Next, run the following:
root@firepower:/# rm -rf /usr/lib/vmware-tools
root@firepower:/# rm -rf /etc/vmware-tools
5. And run the previous command again to see if the files are still there:
root@firepower:/# updatedb
root@firepower:/# locate vmware | grep -vw sf
6. Finally, try to re-enable VMWare tools
05-04-2021 05:02 PM
This worked for me also.
05-17-2021 12:25 PM
This just worked for me in 6.7.0.2. Re-enable VMware Tools in the FMC by going to System>Configuration>VMware Tools.
08-18-2021 04:35 AM
worked for me also
but the locate seems not working anymore
this command: rpm -qa --last | grep vmware | awk '{print $1}' | xargs rpm -e
was giving me this: rpm: no packages given for erase
so assume was not installed
run these
rm -rf /usr/lib/vmware-tools
rm -rf /etc/vmware-tools
then updatedb
and was able to enable the tools from the configuration page
12-11-2021 12:19 PM
This just worked for me as well under 7.0.1 the /usr/lib/vmware-tools directory did not exist on my system and the locate returned this error locate: Old-format locate database '/var/locatedb' is too short to be valid.
However I was able to enable vmwater-tools now.
01-12-2022 12:27 AM
Everything else besides these:
rm -rf /usr/lib/vmware-tools rm -rf /etc/vmware-tools
is just for verification and not strictly required.
Can confirm this works as a workaround for 7.0.1
01-27-2022 05:57 AM
This worked for me with 7.0.1 as well.
08-20-2021 03:25 AM
Hi
that works for me
Thx
Yordan
03-27-2021 11:01 AM
These steps worked perfectly for me.
03-31-2021 03:01 AM
Can confirm, it is working
thanks for help
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: