cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
5228
Views
0
Helpful
3
Replies

FMC can not stop the process when adding Firepower

Li Bo
Level 1
Level 1

I have a question about Firepower jion the FMC.  i can be sure network connectivity is normal and the key is match.

but the process is stop 50%  and still 115 hours。 it seems like still running 。

 

 

thks

3 Replies 3

hdoramane
Level 1
Level 1

Hi

How did you fix the problem? without opening case but just killing the process

 

Thanks

Regards

 

Hassan

i open the case about the problem.and get answer as below:

*****************************************************************

This point to a SFTunnel issue. If the issue happens again you can reset the communication channel between the FMC and FTD

> expert

$ sudo su

# manage_procs.pl

 

 

****************  Configuration Utility  **************

 

1   Reconfigure Correlator

2   Reconfigure and flush Correlator

3   Restart Comm. channel

4   Update routes

5   Reset all routes

6   Validate Network

0   Exit

 

**************************************************************

Enter choice:

 

Enter choices 5, 4, 3, 2, then 0 to exit.

 

It seems the process got hung up at some point.

*****************************************************************************

 

From the logs we can see the below, the sensor got into the unresponsive state.

If an issue re-appear please restart communication channel on the sensor CLI

> expert

$ sudo su

# manage_procs.pl

******************************************************************************

 

hope it can help you.

 

 

 

 

 

J.C HA
Level 1
Level 1

according to your replied below:

If an issue re-appear please restart communication channel on the sensor CLI

> expert

$ sudo su

# manage_procs.pl

Should I restart communication channel on the sensor CLI or FMC CLI?

 

Thank you

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: