FMC ghost device

[andre.ortega]

Hello there,
I have in my lab a FMCv (6.2.3.4) and a ASA5506 running FTD software.
However FMC is showing that there is a deploy in an ASA5515X, that doesn't exist.

How can I remove that ghost deployment?

I have already seen this problem before in a customer, and in that case I opened a TAC, when the engeneer remove the deployment manually, but now, in my lab, I dont have access to TAC...

Thanks.

[Mashabane]

Hello

How do I check the notification table, I illiterate when it comes to Linux , I am clueless, I managed to restart hoping the notification table will just appear but Nope.

here is where I am stuck please please help me

root@DPE-Firepower-manager:~# /etc/rc.d/init.d/console restart
Stopping Cisco Firepower Management Center for VMWare......ok
Starting Cisco Firepower Management Center for VMWare, please wait......started.
root@DPE-Firepower-manager:~#
root@DPE-Firepower-manager:~#
root@DPE-Firepower-manager:~#

---

@Roy Harrington wrote:

You can also try the following:

1. Connect to FMC  console and elevate to root.
root@FireSIGHT:~# sudo su -

2. Run the following command.
root@FireSIGHT:~# /etc/rc.d/init.d/console restart

Regarding the stuck notification, you can follow these steps to remove it.
1. Check in the notification table the entries with status=7.

OmniQuery.pl -db mdb -e "select status,category,hex(uuid) from notification where status=7;"
+--------+-------------------+----------------------------------+
| status | category          | hex(uuid)                        |
+--------+-------------------+----------------------------------+
| 7      | task:category.150 | 24EB1942AF4B3369B4134E3F345C03F7 |
| 7      | task:category.150 | 07EE0C1F9DF737698DDA0892FE202599 |
+--------+-------------------+----------------------------------+
2 rows in set

2. Delete those entries using the specified uuid.
OmniQuery.pl -db mdb -e 'delete from notification where uuid=unhex("24EB1942AF4B3369B4134E3F345C03F7");'
OmniQuery.pl -db mdb -e 'delete from notification where uuid=unhex("07EE0C1F9DF737698DDA0892FE202599");'

---

Check in the notification table the entries with status=7

[A.Foerby]

Thank you for this Roy. 

Used the same process to delete another stuck notification on FMC v.6.6.0.