FMC passive user identity issues - user not found

[Chess Norris]

Hello,

Preview
I have some issues with passive user identity between FMC and ISE.

I have configured a realm and I use ISE as identity source with PXGrid. Both the realm and PXGrid is working and if I go to Analysis->Users, I can see the users there.

However if I go to Analysis->Connections->Events and select the Table View of Connection Events, the Initiator User field show "not found"

I also have an Identity Policy configured and it's selected under Policy->Access Control under the advanced TAB.

Is there anything else I might be missing?

Best regards
/Chess

[Rob Ingram]

@Chess Norris have a look at the verfication sections in these post below, they have the commands to determine the health of the realm cat /var/sf/run/adi-health and to query whether the IP/user bindings.

https://integratingit.wordpress.com/2019/10/26/ftd-user-identity/

https://integratingit.wordpress.com/2018/08/25/cisco-ise-pxgrid-integration-with-firepower/