FTD 3105 : the disk /dev/nvme1n1 is unable to be unlocked or reverted

[PacketSpartan]

Hi All 

FTD 3105 : the disk /dev/nvme1n1 is unable to be unlocked or reverted with the existing SED key 

We have a new 3105, displaying the following message. When we proceed it reverts to the same screen. 

After a couple of reboots, it shows the login window,  

is this an issue with the FTD HW itself or a software issue? 

[Marvin Rhoads · Accepted solution]

My best guess would be to say that is a hardware issue. I recommend opening a TAC case to resolve it for certain.