FTD 4225 cannot detect disk0, it stuck at rommon mode

[tiangeng-li]

I am currently doing initialization for FTD, but it seems cannot detect disk0, and it keep rebooting and eventually stuck at rommon mode.

any idea how to fix it?

 

[marce1000]

    - Can you use BREAK or ESC to interrupt the boot process

  M.

[Marvin Rhoads]

This is most likely a hardware failure.

Since it is a new device, you should contact TAC for confirmation and they will ship a replacement device.

[tiangeng-li]

thanks Marvin,

I have two appliances, they have the same issue, is it such a coincidence?

[Marvin Rhoads]

It could have been a bad production line issue that day - especially if their serial numbers are close to each other. In any case, a TAC engineer can confirm it in about 15 minutes.