10-20-2023 03:42 AM
We are having a Faulty SM-56 (in a Firepower 9300)
slot/1/fault/F1546
Description:
Security Module 1 is in failed state. Error: Security module is downgraded (or) not acknowledged. Reason: DIMM or CPU degraded
We even know which DIMM is bad: Memory Array 1: Mem-15
Now my Question is: can the DIMM/RAM be exchanged or does the complete Module have to be exchanged ?
Solved! Go to Solution.
10-20-2023 08:20 AM
If you don't have support contract, you can replace DIMM yourself. Next command will show DIMM P/N:
scope chassis 1 scope server 1 show memory detail | i Part
10-20-2023 03:51 AM
As far as I'm aware its going to be a complete security module replacement.
Atleast all the RMAs I have been part of, we exchange only modules. Also there is no hardware guide on replacing memory on SM.
10-20-2023 08:20 AM
If you don't have support contract, you can replace DIMM yourself. Next command will show DIMM P/N:
scope chassis 1 scope server 1 show memory detail | i Part
11-01-2023 03:47 AM
Thanks to all. We changed to complete Module, but indeed, the DIMM's are changeable.
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