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How to remove Invalid CSA license from VMS

mshell
Level 1
Level 1

I uploaded a license file to my VMS 2.2 server, but it's showing as Invalid. I'd just like to get it out of there. Is that possible?

1 Accepted Solution

Accepted Solutions

Go to the \Program Files\CSCOpx\CSAMC\cfg and delete the all the lic files that are invalid or duplicates and re-import them. If that doesn't work delete all the .lic files and reimport them all. This will fix the problem.

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3 Replies 3

gfullage
Cisco Employee
Cisco Employee

The only way to get rid of it is to simply load a new, valid license over the top of it. Being able to get rid of it will leave your VMS server unlicensed which will cause problems.

Actually it wasn't the license for the VMS server it's self - it was just for 25 desktops. I verified the PAK number was the same as the one on the paper that was sent to me. I tried to upload it several times, but no difference.

Go to the \Program Files\CSCOpx\CSAMC\cfg and delete the all the lic files that are invalid or duplicates and re-import them. If that doesn't work delete all the .lic files and reimport them all. This will fix the problem.

Please remember to rate all posts.

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