IDS Connection status is indeterminate

[thomuff]

I have a Cisco 4215 IDS sensor running 5.1-3 I am trying monitor events using Ciscoworks VPN/Security Monitoring Solution but I get a connection status of indeterminate under the Monitoring Center, Security Monitor, Monitor, Connections. I have 29 others running 4.x with a status of Connected TLS.

Looking on how to fix this problem.

[rhermes]

Check the allowed hosts on your sensor. I had an intermittant problem where some sensors would connect to VMS SecMon and others wouldn't. It turned out I had mistakenly placed a host IP where I wanted to put a network address.

[thomuff]

I found this solution under the Ciscoworks VPN/Security Management Solution FAQ and it worked.

My Sensor shows connection status as ?Indeterminate?. How do I fix this?

A. Select Server Configuration > Administration > Process Management > Process Status to check the status of the IDS_Receiver process on the VMS server. Restart the process if it has stopped. Try these suggestions if the process continues to stop automatically:

Check the install-dir/CSCOpx/log/IDS_Receiver.log file.

Run an audit log report that shows the IDS_Receiver subsystem messages.