CUCM routing for Redsky   I don't understand how CUCM will route the call to sip trunk     Question  what number should I use for the route pattern?

We plan on replacing our Nexus 7010 with a Nexus 9508   One challenge is that the Nexus 9508 does not support IPv4 ACL on Egress of the SVI   One solution is remove the VLAN interface and route to the traffic to a Firewall .   We are looking for othe...

NAME: "UCSE Server Module on Slot 1", DESCR: "UCSE Server Module"PID: UCS-E140S-M2/K9I have this module installed in my router.  We have installed customized VMWARE ESX 5.1 image on the module.Question:  How do I get the license key?

HiTrying to figure out if there is a way to have a switch authenticate devices from two different domainsFor example   Computer A is in Domain A  Computer B is Domain BComputer A is connected to f0/1 computer B is connected to F0/2I am thinking that ...

Hi Here is the question:  Can I enable  the work folder in UCCX 7.x without enabling wrap up time?  If so, how? I thought we had wrap up configured buy the Contact Center manager says we didn't . Here some additional info We deliberately disabled thi...