IDSM-2 and IPS 5.X licensing

[ishah]

Hi,

I was wondering if somebody knew which Cisco maintenance contract gives you the following:

Hardware

Software

IPS License and SIG Updates

There are quite a few options but I can't find anything that clearly states what we need with the IDSM-2 to be correctly covered

[marcabal]

The Cisco service contract that provides Hardware, Software, IPS License

and SIG Updates coverage for IDSM-2 is Cisco Services for IPS.

For WS-SVC-IDS2BUNK9= , Cisco Services for IPS SKUs are:

Cisco Services for IPS with various hardware replacement and onsite support options

CON-SU1-IDSBNK9 $5,399 Advance Hardware Replacement Next Business Day (8x5xNBD)

CON-SU2-IDSBNK9 $6,479 Adv HW Repl (8x5x4)

CON-SU3-IDSBNK9 $6,839 Adv HW Repl (24x7x4)

CON-SUO1-IDSBNK9 $5,999 Adv HW Repl and Field Engineer on site Next Business Day (8x5xNBD)

CON-SUO2-IDSBNK9 $7,349 Adv HW Repl and FE onsite (8x5x4)

CON-SUO3-IDSBNK9 $7,799 Adv HW Repl and FE onsite (24x7x4)

[ishah]

Hi,

Thanks for this. I expect then for a IDSM-2 we only need to pick one of the options above and that covers everything depending on the type of hardware cover we want ?

Can I also suggest the config tool etc get updated to cover IPS 5.0 with the right maintenance options defaulted.

We are getting a complete list for the entire range from our account team (hopefully soon)

kind regards

Inti

[marcabal]

Correct pink the one that best fits the speed and type of response you want.

All of them include the license and software updates.

I will pass on the config tool enhancement request,