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Internet slow / Download slow / Browsing not fully working behind the Cisco ASA 5506

Haider Malik
Level 1
Level 1

Hello . We have issue behind the newly deployed Cisco ASA 5506 

I have noticed the Trace route is timeing out for the firewall 

C:\Users\Administrator.ESCAPE>tracert 4.2.2.2

Tracing route to b.resolvers.level3.net [4.2.2.2]
over a maximum of 30 hops:

1 * * * Request timed out.
2 * 10 ms 7 ms tenge-3-3.rtr01.net.cablecomm.ie [92.61.192.149]

3 11 ms 9 ms 11 ms te0-0-2-1.217.nr11.b020478-0.dub02.atlas.cogentc
o.com [149.11.36.81]
4 9 ms * 11 ms be2041.rcr21.dub02.atlas.cogentco.com [154.25.1.
149]
5 11 ms 15 ms 17 ms be2530.rcr21.dub01.atlas.cogentco.com [130.117.2
.229]
6 19 ms 19 ms 19 ms be2526.ccr41.lon13.atlas.cogentco.com [154.54.39
.13]
7 21 ms 19 ms 21 ms be2870.ccr22.lon01.atlas.cogentco.com [154.54.58
.174]
8 * 1812 ms 1384 ms lag-3.ear2.london2.level3.net [4.68.72.185]
9 481 ms 105 ms 64 ms ae-120-3506.edge4.london1.level3.net [4.69.166.5
]
10 21 ms 19 ms 19 ms b.resolvers.level3.net [4.2.2.2]

Trace complete.

- Download is slow as well - 

If we remove the Firewall have no issue with the internet everything is good

we have tried all browsers / systems and have the same issue 

please see screen shots attached 

16 Replies 16

I would recommend you to contact Cisco TAC it could be a bad hardware also.

Ashish

Hello Ashish firstly thank you very much for helping on this and checking things. 

We are working on this and if not we will ask for a replacement unit . 

Thank you . 

Kind Regards

Usman. 

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