IPS error when accessing the IPS IDM in Cisco ASA 5520 AIP-SSM-10

[Waisudin Farzam]

dear all

when im trying to manager ip from IDM it accepts the username and password but after that sending error like this.

Failed to issue version request to sensor.

with RGDS please answer ASAP

[Dustin Ralich]

What version of software is running on this sensor? If you are able to SSH into the sensor (or session into it from the ASA CLI), you can issue a 'show version' to determine this.

If you are not able to SSH into it (or session into it from the ASA CLI), you can issue a 'show module' from the ASA and the software version should be shown on the line for the sensor module.

FYI, there was a defect way back in IPS 5.1 that matches this behavior: CSCsf20405