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02-18-2014 05:59 PM - edited 02-21-2020 05:06 AM
Hi! I received an Ironport M670 from RMA but it doesn't have anything installed. It just boot.
I want to know where to find an iso file so i can install manually the Ironport application.
Thanks!
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03-10-2014 07:17 AM
If the RMA appliance does not have anything installed, and you are not getting the standard boot to AsyncOS, you will need to follow-up with the case that was opened for the RMA, or you will need open a new support case:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case
You can follow the quick-start guide:
Cisco IronPort M670 Quickstart Guide
Upon boot - you should just be following the standard turn up process. Once the appliance is online, assign a temporary IP address, and migrate the old configuration as needed, if applicable.
Hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)
Robert Sherwin
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03-10-2014 07:17 AM
If the RMA appliance does not have anything installed, and you are not getting the standard boot to AsyncOS, you will need to follow-up with the case that was opened for the RMA, or you will need open a new support case:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/case
You can follow the quick-start guide:
Cisco IronPort M670 Quickstart Guide
Upon boot - you should just be following the standard turn up process. Once the appliance is online, assign a temporary IP address, and migrate the old configuration as needed, if applicable.
Hope this helps!
-Robert
(*If you have received the answer to your original question, and found this helpful/correct - please mark the question as answered, and be sure to leave a rating to reflect!)
Robert Sherwin
