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Issue installing Firepower module on ASA 5506-X

Javid_B
Level 1
Level 1

Good day,

I have experienced with such problem:

I want to reimage Firepower on ASA 5506-X. I'm using official guide, so I uninstalled previous version, then installed image file. After I'm connecting to sfr console, pass the setup enter the system install command with .pkg file from ftp server. And while performing this always see session sfr terminated on downloading, few times on extracting and even while setup (entering IP or other data). 

Could you please help with this issue? I can't install the software.

ASA 9.6

ASDM 7.10

Firepower image and pkg 6.2.3

5 Replies 5

Marvin Rhoads
Hall of Fame
Hall of Fame

Those releases are all compatible:

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html#id_59075

Can you tell us the exact file names you are using for the sys and pkg images?

Have you confirmed the integrity of the pkg file by comparing the checksum with that on the cisco.com downloads page?

asasfr-5500x-boot-6.2.3-4.img

asasfr-sys-6.2.3-83.pkg

I've downloaded files from official https://software.cisco.com/download/home/286283326/type/286277393/release/6.2.3

This is the first time I've faced with such issue. Because when I installed 6.1.0 version installation went good.

Those are the correct files and are supported on the 5506-X.

What about verifying the checksum?

The problem was solved. I've opened TAC ticket and they found that ASA 5506-X SSD card had an issue, so they sent to us the new ASA 5506-X and problem was solved.

Thank you again for your effort!

Thanks for letting us know the resolution.

Cheers.

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