05-14-2019 04:14 PM - edited 02-21-2020 09:08 AM
Good day,
I have experienced with such problem:
I want to reimage Firepower on ASA 5506-X. I'm using official guide, so I uninstalled previous version, then installed image file. After I'm connecting to sfr console, pass the setup enter the system install command with .pkg file from ftp server. And while performing this always see session sfr terminated on downloading, few times on extracting and even while setup (entering IP or other data).
Could you please help with this issue? I can't install the software.
ASA 9.6
ASDM 7.10
Firepower image and pkg 6.2.3
05-14-2019 10:47 PM
Those releases are all compatible:
https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html#id_59075
Can you tell us the exact file names you are using for the sys and pkg images?
Have you confirmed the integrity of the pkg file by comparing the checksum with that on the cisco.com downloads page?
05-14-2019 11:16 PM
asasfr-5500x-boot-6.2.3-4.img
asasfr-sys-6.2.3-83.pkg
I've downloaded files from official https://software.cisco.com/download/home/286283326/type/286277393/release/6.2.3
This is the first time I've faced with such issue. Because when I installed 6.1.0 version installation went good.
05-15-2019 07:35 AM
Those are the correct files and are supported on the 5506-X.
What about verifying the checksum?
05-19-2019 11:07 PM
The problem was solved. I've opened TAC ticket and they found that ASA 5506-X SSD card had an issue, so they sent to us the new ASA 5506-X and problem was solved.
Thank you again for your effort!
05-20-2019 05:14 AM
Thanks for letting us know the resolution.
Cheers.
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