Not able to access ASA through ASDM

[vinayak2010]

Hi,

We are having Cisco ASA 5550 appliance. from some days i am not able to access this ASA using ASDM. I am able to access ASA using SSH.

I am getting following logs on ASA

%ASA-6-725001: Starting SSL handshake with client  for TLSv1 session.

%ASA-6-725003: SSL client  request to resume previous session.

%ASA-6-725002: Device completed SSL handshake with client

%ASA-6-725007: SSL session with client  terminated.

%ASA-6-725001: Starting SSL handshake with client  for TLSv1 session.

%ASA-6-725007: SSL session with client  terminated.

%ASA-6-725007: SSL session with client  terminated.

At the same time standby firewall works perfectly fine with ASDM. I have tried by reloding the firewall, then it worked for 2 days & again stopped working.

Please help me.

[Mariusz Bochen]

Hi,

Have you try to enable a lower version of SSL? Which version have you got setup on the working one?

Regards

Mariusz

[vinayak2010]

Hi,

Working ASA having same version of SSL (ASDM) thats 6.3(3).

Active ASA (which is not working) -  Software Version 8.0(5)19 , Device Manager Version 6.3(3)

Standby ASA (Which is Working) - Software Version 8.0(5)19 , Device Manager Version 6.3(3)

I haven't tried with lower version of SSL.

[Mariusz Bochen]

I was asking about SSL version.

This can be checked by issuing command;

sh run all | i server-version

[vinayak2010]

Hi,

Sorry. This command not generating any result.

[Mariusz Bochen]

In this case I would recomend upgrading both appliances to 8.2(5) and dev mmanager to 6.4(7)

[vinayak2010]

  is it a bug or something? coz my all other firewalls running on same version of ASA & ASDM & are working fine.

only this box having trouble to login using ASDM.

[go2omer01]

Hi,

I have got the same issue, I have 2 firewall working as active/Standby, both have same IOS and ASDM version but I cant logon to Primary Firewall via ASDM, it was working fine before, Now All of sudden it has stopped working.

I can CLI to the firewall but not ASDM.

Any suggestion