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not able to upgrade senor

p.agrawal
Level 1
Level 1

When trying to upgrade sensor getting this error message.. This is happening for long time almost for last one month. Then started using CLI to update sensor. CLI worked fine. Management Center for IDS and monitoring center for IDS working fine except sifgnature update.

Sensor xxx-4210-IDS: Signature Update Process

An error occurred while running the update script on the sensor named xxx-4210-IDS. Detail = An error occurred at the sensor during the update, sensor message = The host is not trusted. Add the host to the system's trusted TLS certificates.

Sensor ver 4.1(4)S129

Managemnet center for IDS:2.0 (Build 2068)

1 Reply 1

nkhawaja
Cisco Employee
Cisco Employee

Hi,

a well known issue. there is a long thread on this very same alias on this topic. search for it. you will find hints

fyi:

I found that my problem was caused by using the CiscoWorks certificate for Common Services instead of its own. You can do this, but you'll need to add the certificate to the sensor while using the Commmon Services and then switch back. Note that you need to restart the services when switching certs.

thanks

Nadeem

Review Cisco Networking for a $25 gift card