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Packet loss/latency after Firewall update

MBA_
Level 1
Level 1

Good morning all,

It is the first time that I post on this forum!

 

I need your help to resolve a problem that occurs after updating the firewall from version 9.7 to 9.14.1
the firewall is an asa 5525.

 

the problem is that, at random, a time is added to all the packets passing through the firewall and which causes a quality of service problem on traffic.
which results in a deterioration of voip communications.

I checked before the update if there are bugs on the new version but I found nothing alarming

 

just let me know if you need more detail

 

regards.

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