Pix config backup on TFTP server FAILED

[fmemevegny]

After changing the IP address of the TFTP server in my Pix config, the config backup on the TFTP server failed.

The error message displayed while trying to backup the running config via PDM is the following attached.

Help please

Regards

[hemendoz]

Hello,

Here are some troubleshooting tips

Can the Pix ping the new tftp server?

Is the tftp server running on that new host?

Can you tftp from another device to this new tftp server?

Hope that helps! If so, please rate.

[Patrick Iseli]

Check that you have a route to the 10.x.x.x network.

==> show route

Add a route to the 10.x.x.x network on the interface 1.

route INTERFACE-NAME 10.x.x.x 255.x.x.x GATEWAY-IP

Then do a ping verify that route is working to the tftp server.

sincerely

Patrick

[fmemevegny]

Hi Patrick

There are a route to the 10.x.x.x network, and the ping TFTP server from the Pix works also

orion# ping 10.75.3.13

10.75.3.13 response received -- 0ms

10.75.3.13 response received -- 0ms

10.75.3.13 response received -- 0ms

orion#

Thank you for your help

Regards

[vroy]

Make sure you have any software firewalls disabled, expecially if you are using XP or 2003 server as your TFTP server