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PIXs hangd after running password reset

Lost passwords, ran password recovery, file transfed, I can see the "Received 73728 bytes"  but the PIX just hangs, never asks "Do you wish to erase the passwords?"

It there a hardware reset?

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riroe
Level 3
Level 3

Thank you for your question.  This community is for Cisco Small Business products and your question is in reference to a Cisco Elite/Classic product.  Please post your question in the Cisco NetPro forums located here: - Security and Surveillance ----> Security Forum http://forum.cisco.com/eforum/servlet/NetProf;jsessionid=E0EEC3D9CB4E5165ED16933737822748.SJ3A?page=Security_discussion  This forum has subject matter experts on Cisco Elite/Classic products that may be able to answer your question.

THANKS

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