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Possible Jabber/ASA issue ?

I am doing some testing with the Telepresence Jabber client to see how useful it would be for my firm's clients and possible use internally.

I can connect from inside the network to outside the network usually without a problem.  When I usually start seeing a problem is connecting to another machine on the inside of our ASA.  Using code version 8.2.5 on the ASA.

I enable inspection of SIP on the global policy on the ASA to see if that cleared up the problem.  no joy.  I did a clear xlate to see if that was the problem but that didnt help either. 

Would prefer not to have to upgrade to ASA code 8.4 unless there is no other choice.  The current firewall config is fairly basic so nothing fancing on the firewall rules that I would expect to cause a problem.

I started out with the 8.4.x client as pushed out by the Jabber website that I got an email from.  I have also downloaded the 8.5.x client directly from Cisco. Both clients show the same issue.

Any suggestions ?  Tried to find troubleshooting info on Jabber but no luck yet.

Ron

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Possible Jabber/ASA issue ?

Hello Ronald,

Did you clear the local-host table after adding the SIP inspection?

Julio Carvajal
Senior Network Security and Core Specialist
CCIE #42930, 2xCCNP, JNCIP-SEC