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query on unresponsive

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06-21-2012 02:55 AM - edited 03-10-2019 05:42 AM
Hi Team,
My asa-ssm-40 card is in unresponsive state. i know how to bring this card and the command would be hw-module module 1 reset.
My query is, what could have gone wrong for the ssm card to go to unresponsive state... my version is 7.0.7E4
Or, how to check why the card has gone to this state...
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06-22-2012 08:10 PM
Well,
You would need to take a show-tech after reset and check main.log messages if they have some information.
Regards,
Sawan Gupta
Thanks & Regards,
Sawan Gupta
