Random IP's not access Citrix Storefront.

[sparkymarcopolo]

This issue started a few weeks ago (that's not to say it wasn't there before because we are in testing stages with Citrix), certain IP's aren't getting served our storefront page and I cannot fathom out what is going on. The ASA5510 is configured as DHCP and this is a virtual lan and they pass through a Cisco AP

First I thought it was just one IP address but it seems others too.

Works

6

Dec 13 2013

08:34:37

302013

192.168.31.14

49546

Citrix-Storefront-Balance

443

Built outbound TCP connection 13403351 for DMZ3:Citrix-Storefront-Balance/443 (Citrix-Storefront-Balance/443) to WDMZ1:192.168.31.14/49546 (192.168.3.14/49546)

Fails (notice the object name Geneva difference)

6

Dec 13 2013

08:36:25

302013

192.168.31.13

49718

Citrix-Storefront-Balance

443

Built outbound TCP connection 13404183 for DMZ3:Citrix-Storefront-Balance/443 (Citrix-Storefront-Balance/443) to WDMZ1:192.168.31.13/49718 (Geneva/49718)

Any ideas please?

Thanks

[Jon Are Endrerud]

What is the "geneva" a refrence too?

Sent from Cisco Technical Support iPhone App

[sparkymarcopolo]

Geneva is our Citrix Floating IP Netscaler.

What I've done on the Firewall is change the DHCP range so it's now from 31.15 to 31.63

I was hoping this would be a short term wordaround but a IP address 192.168.31.22 wasn't getting connect with the ASA reporting this.

6

Dec 16 2013

07:57:12

302014

Citrix-Storefront-Balance

443

192.168.31.22

49616

Teardown TCP connection 15118100 for DMZ3:Citrix-Storefront-Balance/443 to WDMZ1:192.168.31.22/49616 duration 0:00:00 bytes 0 looping-address