Rdep Thread TImeout

[farhanmobin]

I am running with Sensor 4215 with IPS version 5.1 and IPS-K9-patch-5.1-1p1. I was able to use Web interface on TLS. Since last week I am unable to connect to the web interface. Everytime I try to connect to it it loads itself to 77% and give me an error "Error connecting to sensor. Failed to load sensor - Rdep Thread Timeout".

My web interface start working if I disable TLS. Please let me know what should I do to make it work back again.

Thank!

[randyclark]

I am having the same exact problem on my 4250 If I restart the IPS box I can log in once it will then lock up and I get the 77% Rdep timeout.

[CHRISCARPENTER]

I have that issue several times a day. The easiest way is to CLI the sensor and do a

sho statistic host and view the cpu utilization

it will be at 100 percent

the only solution is to reset the sensor...problem solved.

if cisco has a fix for this chronic problem I would surely like to know.

chris

[rdnobles]

How do I reset the sensor?

[jwalker]

You might try to restart the cids services using the service account. To restart, type the following command at the service account prompt(you must su to root first).

/etc/init.d/cids restart

If this doesn't resolve the issue, then type "reboot" at the prompt. If all else fails, cycle the power by pulling the plug.

Hope this helps....

[randyclark]

My problem started as soon as I upgraded to 5.1 berfore the patch.

I reimaged my sensor from 5.0 and loaded IPS-K9-min-5.1-1d.pkg, then sig IPS-sig-S223-minreq-5.0-5.pkg and finally patch IPS-K9-patch-5.1-1p1.pkg. So far so good I haven't had the problem since. Before I had min 5.1-1a and a lower sig.