Reset the Admin password for FTD

[ssan239]

Hi All,

We are managing the FTDs via FMC. We are using local admin credentials to login to the FTD. We need to reset the admin credentials. I want the same level of privilege and should not loose access to the device when i do it as we have only one account. Please suggest the best way.

Or is there any way i can can create a new account with the same level of privilege as the existing amin account and then reset the existing one? Searched for the docs but not getting the steps. Please help.

Regards,

Sanjay S

[marce1000]

 - FYI : https://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118631-technote-firesight-00.html 
           https://community.cisco.com/t5/network-security/ftd-2120-password-recovery/m-p/3370913#M1025383

 M.

[ssan239]

Thank you Marce,

We are using FTD 2100 series devices and as per the document it says we need to Re-image the device to get it reset.

For FTD devices running on Firepower 1000/2100, you must reimage the device. See the Cisco FXOS Troubleshooting Guide for the Firepower 1000/2100 Series Running Firepower Threat Defense for the Reimage Procedure on these platforms.

But here in the link it says re-image and we usually re-image or reboot only for the lost password right? here, we know the password, we need to change it to the new password. I am able to login to the FTD and the FMC from where we are managing it. Not really sure on that part on reset the password for existing username. Please suggest.

[marce1000]

 - Check if the suggestions in this thread can help : https://community.cisco.com/t5/other-security-subjects/change-admin-password-for-cisco-ftd/td-p/3184328

 M.