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Security Monitor Events display incorrect time

d.deleon
Level 1
Level 1

I have a time issue between a 4240 sensor (5.0) and Security Monitor (2.1). The events in the sensor are correct but 7 hours off in Security Monitor, even though the VMS server understands the correct time (knows there are events in the last hour) but will not display them. After doing some research, it looks as though we needed to load CSCOids2.1.0-sol_SecMon_2_1_Service_Pack_1-6.tar right? Well I did, ran the perl script, everthing was successful. CiscoWorks shows the patch as being applied. Reloaded VMS and the sensor, and still I have what seems like a UTC problem (UTC offset always =0 yet time zone=arizona). Any suggestions?

Thanks!

1 Reply 1

marcabal
Cisco Employee
Cisco Employee

Is the correct offset configured on the sensor?

Execute "show conf" and verify the value for the timezone offset. Remember that this is in minutes and not hours. If the timezone diffence is 7 hours then the value on the sensor should be 7hours*60minutes=420minutes.

Also use "show events" on the sensor to look at a few alerts on the sensor itself. It will report both the UTC/GMT time and the Local time. Verify that the offset between the 2 is correct on the sensor. (be sure to account for summertime/daylight savings time)

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