Sourcefire Defense Center Upgrade version (Local Install) failed

[John]

Hi Team,

I had a problem when upgrading our FMC to 5.4.0.

Alerts

Task Notification

Task Status Your task Installing Sourcefire 3D Defense Center S3 Upgrade version: 5.4.0-763 (Local Install) failed at Wed Nov 25 09:46:02 2015

Failed to update state: DB connection was lost Previous state: Loading new database...

[Pujita Patni · Accepted solution]

Hi John,

This error is seen rarely. This is a known issue : CSCze94563

Reference: https://tools.cisco.com/bugsearch/bug/CSCze94563/?reffering_site=dumpcr

i just edited the bug to hold more information. It might take some time to reflect it.

The Task Status page may present the above error, however, the Help > About UI page will indicate that the system in question is running version 5.4

You can also check the logs to confirm this.

cat /var/log/sf/<5.4_upgrade_directory>/main_upgrade_script.log

The last line should read " Success, removed upgrade lock"

Thanks,

Pujita