08-22-2016 06:12 AM - edited 03-12-2019 06:06 AM
Solved! Go to Solution.
08-23-2016 03:54 AM
Hello Team,
This shows that the device is not yet associated with the Cisco Contract.
Please call the cisco entitlement team to assocaite the contract with the serial number of the device. Once its done, you can download the images.
If you any need any further assistance you should contact your accounts team to arrange this.
Rate and mark correct if the answers helps you
Regards
Jetsy
08-22-2016 06:52 AM
Hello Team,
If you need to install the useragent , then you need to download the useragent from the Cisco Download portal using the cisco customer id and credentials.
https://software.cisco.com/download/release.html?mdfid=286278934&softwareid=286271057&release=User%20Agent&flowid=72285
Configuration guide as follows:-
http://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118131-technote-sourcefire-00.html
http://www.cisco.com/c/en/us/support/docs/security/asa-firepower-services/200329-Configure-Active-Directory-Integration-w.html
Rate and correct if the posts helps you
Regards
Jetsy
08-22-2016 07:50 AM
And is this true?
A Cisco service contract is required to download software |
If I buy new device I can not implement AD Integration without additional contract?
08-23-2016 03:54 AM
Hello Team,
This shows that the device is not yet associated with the Cisco Contract.
Please call the cisco entitlement team to assocaite the contract with the serial number of the device. Once its done, you can download the images.
If you any need any further assistance you should contact your accounts team to arrange this.
Rate and mark correct if the answers helps you
Regards
Jetsy
08-23-2016 05:36 AM
Is there a phone number of Cisco entitlement team in Ukraine?
08-23-2016 08:11 PM
Yes. Please see http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html where you can find:
Ukraine |
Primary: 0800 301 2090 (toll-free number) |
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide