Sourcefire User Agent

[prosperoussv]

Hello.

We have bought ASA 5506-x. Now we need to implement Active Directory Integration. So we need Sourcefire User Agent. How can I download it?

[Jetsy Mathew]

Hello Team,

If you need to install the useragent , then you need to download the useragent from the Cisco Download portal using the cisco customer id and credentials.

https://software.cisco.com/download/release.html?mdfid=286278934&softwareid=286271057&release=User%20Agent&flowid=72285

Configuration guide as follows:-

http://www.cisco.com/c/en/us/support/docs/security/firesight-management-center/118131-technote-sourcefire-00.html

 http://www.cisco.com/c/dam/en/us/td/docs/security/firesight/user-agent/23/Firepower-User-Agent-Configuration-Guide-v2-3.pdf

http://www.cisco.com/c/en/us/support/docs/security/asa-firepower-services/200329-Configure-Active-Directory-Integration-w.html

Rate and correct if the posts helps you

Regards

Jetsy 

[prosperoussv]

And is this true? 

A Cisco service contract is required to download software

If I buy new device I can not implement AD Integration without additional contract?

[Jetsy Mathew · Accepted solution]

Hello Team,

This shows that the device is not yet associated with the Cisco Contract.

Please call the cisco entitlement team to assocaite the contract with the serial number of the device. Once its done, you can download the images.

• Entitlement : +1 408-902-6769

If you any need any further assistance you should contact your accounts team to arrange this.

Rate and mark correct if the answers helps you

Regards

Jetsy 

[prosperoussv]

Is there a phone number of Cisco entitlement team in Ukraine?

[Marvin Rhoads]

Yes. Please see http://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html where you can find:

Ukraine

Primary: 0800 301 2090 (toll-free number) Alternate: +380 44 390 2400