SSM-20 Can not upgrade software on the sensor

[vladimirstare]

Hi,

I am trying to upgrade a sensor on IPS-SSM-20 and have "errInUse-An Upgrade is already in progroess" error.

Can I do anything to fix that or my only way out is to reboot a module ?

P.S. Two modules are  instaled on ASA-5520 - HA pair with multiple context.

Thanks,

Vlad

[Julio Carvajal]

Hello,

Can you debug the upgrade procees, looks like got stuck or the parameters you entered are incorrect

debug module

Regards

[vladimirstare]

Hello,

I don't have option "debug module". Only debug option is to " debug module-boot"

This is SSM-20 on ASA 5520.

I forgot to mention that whole problem started when I acidentaly tried to upgrade sensor on a diferent module with a sign. version that already exist on the sensor. Erros was like"can not upgrade because version already exist on the sensor"

After that I was not able to "kill" that process.

Thanks,

Vladimir

[Julio Carvajal]

Hello Vladimir,

That is the one I was referring

debug module or debuge module-boot same thing

Do

hw-module module 1 recover stop and then start again. make sure you use the right information for the upgrade this time

Regards