Talos Connectivity Problem

[Ditter]

Hi to all ,

i am getting many messages as the following:

Severity: critical
Module: Talos Communication
Description: 3 modules failed:

• * URLDB- Failed to retrieve beaker inventory
• * LSP- Failed to retrieve beaker inventory

My subscription is active (it expires in 2026).  

Any ideas about why is this happening?   Is it a problem that has to do with Talos?

Please note that this is the first time i get this message. 

The only change i did some days ago was to change the "Cached URLs Expire" which was set to never and i changed it to "week" but i do not think that my issue has something to do with it.

Any ideas,

Thanks, 

Ditter.

[s_SiD_s]

Good day!
fresh install 7.6 and upgraded to Version 7.6.2.1 (build 3) and FMC and FTDv
same error happens LSP-Failed to retrieve beaker inventory
pmtool restartbyid talosAgent
pmtool restartbyid beaker3
make warning go away...
i've chcked cert.
Validity
Not Before: Jan 30 22:32:39 2024 GMT
Not After : Mar 30 22:32:39 2025 GMT 
it is odd that it is still happens)

[jwornstaff]

Still receiving the critical LSP alerts in 7.7.11. Restarting beaker3 process clears the alert for about 12 hours and returns....so ignoring. I have personnel monitoring the health status and get called everyday. I tried multiple images from 7.4 to 7.6 to 7.7 and same thing. Along with all the work arounds and just comes back.

[Loebmann]

You need to check the certificate under “openssl x509 -text -in /var/sf/beaker3/securefirewall-dev-prod-01_prod.pem”.
Once it has expired, the error message appears. However, I have not yet been able to determine why the FMC cannot obtain a new certificate. All configuration adjustments on Cisco's part were unsuccessful. During the last update from 7.7.10 to 7.7.11, I received a new certificate that is valid until August 2026. I hope that it will always be updated automatically in future updates.

[s_SiD_s]

I have caught an alarm today, that never seen before)

FMC 7.6.5-106
FTDv-HA 7.6.4-69

Talos Connectivity Status Apr 15, 2026 11:10 AM 1 modules failed: * Enrichment- failed to perform batch query: rpc error: code = Internal desc = Internal error occurred: Request failure: connection error: timed out

root@fmc:/var/sf/beaker3# openssl x509 -text -in securefirewall-dev-prod-01_prod.pem
Certificate:
Data:
Version: 3 (0x2)
Serial Number: 95913372 (0x5b7859c)
Signature Algorithm: sha256WithRSAEncryption
Issuer: C = US, ST = California, L = San Jose, O = Cisco Systems Inc., OU = Security, CN = Keymaster CA 2
Validity
Not Before: Aug 27 15:51:59 2025 GMT
Not After : Aug 31 15:51:59 2026 GMT
Subject: CN = securefirewall-cdfmc-eng-prod-02, C = US, ST = California, L = San Jose, O = Cisco, OU = Security
Subject Public Key Info:

So, I restarted
root@fmc:/var/sf/beaker3# pmtool restartbyid talosAgent
root@fmc:/var/sf/beaker3# pmtool restartbyid beaker3

error gone.

[Mark Elsen]

  - @s_SiD_s        Have a look at : https://bst.cisco.com/bugsearch/bug/CSCwq37578?rfs=qvred
                            I think the bug report is not exactly aligned with your issue but it also contains
                                     'failed to perform batch query' ;
                           which may give you insights , possible reason for ,  ... concerning your  topic

  M.

[s_SiD_s]

i do not have cloud services enabled.
this is first time error is seen.
will keep an eye on it)