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Tandberg C20 with ASA

kcopping
Level 1
Level 1

I have a Tandberg C20 connected to the DMZ interface of my ASA, when I  make outbound calls I can hear the people, the can see and hear me but I cannot see any incoming video. We moved the unit outside the firewall and it worked correctly. I am not seeing any Deny'ed traffic in the logs files.

I have a static firewall translation -> DMZ Private-> 172.16.24.20 -> Public IP Address -> Internet

Any help would be appreciated.

2 Replies 2

stackover
Level 1
Level 1

Hi kcopping.

Hope you doing great.

I have the same issue that I you have posted above.

Can you share with me how you resolved this issue?

Thank you.

Andre Lima

sokakkar
Cisco Employee
Cisco Employee

Hi,

Could you post some more details like protocol being used ex H323?

Also, please post the config from ASA and logs while you attemp a call to start with.

We might need to investigate this in detail, but we will need above info to start with.

-

Sourav

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