Troubleshoot (Urgent)

[ray_stone]

Hi, We have two sites which are connected via IP Sec VPN STS Tunnel and yesterday it was working fine. Today we are experencing few issues like when we connect with Remote Server through RDC then after some time the session gets disconnected and same issue facing in Remote FTP.

Can anyone help us which of the steps need to be required in this regard as I have to troubleshoot ASAP. Thanks

[dwc]

Hi Ray,

Since IPSec is only as reliable as your external connection, I would start with looking at a traceroute between the two sites.

Are there drops or very high response times?

If this connection terminates on a router serial interface, does a show interface on either side show a high number of drops or interface resets?

Dave