Unable to boot Firepower 2110

[VijayBhargavR8067]

By some reason, our company client FP 2110 is in Rommon mode . I have loaded the ASA in the USB stick and trying to boot, however, constantly getting the below error. Can someone guide me what needs to be done now ?

%ERROR - Failed to get Act 2 cookie information.
Controller: 0000, Addr: 0070, I2C Slave Device not found

%ERROR - Failed to read Act 2 library mode.

%ERROR - Failed to get Act 2 cookie information.
ERROR: Unable to find the configured Controller ID within the IDPROM
+-------------------------------------------------------------------+
+------------------------- FAILURE ---------------------------------+
+-------------------------------------------------------------------+
| |
| LFBFF controller type check failed !!! |
| |
+-------------------------------------------------------------------+

boot: error executing "boot"

[Rob Ingram]

@VijayBhargavR8067 seems like a hardware failure? Probably best to contact TAC.

[Amine ZAKARIA]

@VijayBhargavR8067 ,

You can try this procedure: 

https://www.cisco.com/c/en/us/td/docs/security/firepower/2100/troubleshoot_fxos/b_2100_CLI_Troubleshoot/b_2100_CLI_Troubleshoot_chapter_011.html#task_ryc_5wm_1jb

if did not work, as @Rob Ingram  stated open a TAC case.

[balaji.bandi]

Make sure you use the right USB, some time new USB may have issue, so use OLD USB 4 or 8GB one with Fat format and try :

https://www.cisco.com/c/en/us/td/docs/security/asa/fxos/troubleshoot/asa-fxos-troubleshoot/system_recovery.html#task_stp_jgv_rgb

[eduard.hoffmann]

I had a similar problem today when using USB. Using TFTP solved the problem.