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Unable to connect to ASA 5505 console port

Kirangaj1
Level 1
Level 1

‎09-18-2013 09:00 AM - edited ‎03-11-2019 07:40 PM

Hi All, I am trying to configure an ASA 5505 firewall. I am unable to connect to the console port. Could someone help me on this issue? I tired conencting through the serial port connected to my laptop, It's running windows 7 OS and i downloaded Putty and hyperterminal and both didn't work. Is there any way i can reslove this issue?

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Oscar Castillo
Level 1
Level 1

‎09-18-2013 03:52 PM

Hi,

Make sure you have  the right  Serial port in picked in Putty.

Go to control Panel and check in device manager.

Best Regards,

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johnlloyd_13
Level 9
Level 9

‎09-19-2013 07:31 AM

Hi,

Did you use a serial-to-USB adapter? How about using another PC?

Sent from Cisco Technical Support iPad App

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