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Explorer

Unable to delete device in CSM 4.0.1

In CSM 4.0.1, I have a discovered ASA-5510 device. I've been playing around with deloying policies to the device, and during the last attempt to deploy a policy, I canceled the deployment attempt because the device was not responding.

Then I decided to start from scratch, so I went to delete the device from CSM, but got an error message. The Device Delete Validation box popped up with the message "Policy or Assignment Locked".

How does one find a locked Policy or Assignment in order to unlock it?

2 REPLIES 2
Highlighted
Cisco Employee

Re: Unable to delete device in CSM 4.0.1

Hi,

You might want to follow these steps

1- if not in workflow mode, switch to workflow mode

Tools -> Admin -> Workflow

2- open the activity manager

3- make sure that ALL the activities are either discarded or approved

4- disable workflow mode

5- try to delete the device

Hope this helps :-/

Stefano

Highlighted
Explorer

Re: Unable to delete device in CSM 4.0.1

I found out that a couple other CSM users had jobs pending for the device - hence I could not delete it. The solution was to go into Tools/Security Manager Administration/Take Over User Session and take over the session of each user displayed. This seems to actually remove the user's control of any jobs pending. Once that was done I could delete the object.