Unable to launch ASDM

[vince.elentrio1]

Help guys. Unable to launch ASDM for cisco asa 5510. It says unable to contact device.

Config:

ciscoasa# sh run
: Saved
:
ASA Version 8.4(5)
!
hostname ciscoasa
enable password 2KFQnbNIdI.2KYOU encrypted
passwd 2KFQnbNIdI.2KYOU encrypted
names
!
interface Ethernet0/0
 no nameif
 no security-level
 no ip address
!
interface Ethernet0/1
 nameif inside
 security-level 100
 ip address 10.168.24.217 255.255.255.0
!
interface Ethernet0/2
 shutdown
 no nameif
 no security-level
 no ip address
!
interface Ethernet0/3
 shutdown
 no nameif
 no security-level
 no ip address
!
interface Management0/0
 nameif management
 security-level 100
 no ip address
 management-only
!
boot config disk0:/asdm-722.bindisk0:/asdm-722.bin
ftp mode passive
pager lines 24
logging asdm informational
mtu inside 1500
mtu management 1500
no failover
icmp unreachable rate-limit 1 burst-size 1
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
route inside 0.0.0.0 0.0.0.0 10.168.24.1 1
route inside 10.160.0.0 255.255.0.0 10.168.8.1 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
user-identity default-domain LOCAL
aaa authentication http console LOCAL
aaa authentication ssh console LOCAL
http 10.0.0.0 255.0.0.0 management
http 10.168.0.0 255.255.0.0 inside
no snmp-server location
no snmp-server contact
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
telnet timeout 5
ssh 10.168.0.0 255.255.0.0 inside
ssh timeout 45
ssh key-exchange group dh-group1-sha1
console timeout 0
threat-detection basic-threat
threat-detection statistics access-list
no threat-detection statistics tcp-intercept
webvpn
 enable inside
username elentriov password nq9XxLEhlBNQne3C encrypted privilege 15
!
class-map inspection_default
 match default-inspection-traffic
!
!
policy-map type inspect dns preset_dns_map
 parameters
  message-length maximum client auto
  message-length maximum 512
policy-map global_policy
 class inspection_default
  inspect dns preset_dns_map
  inspect ftp
  inspect h323 h225
  inspect h323 ras
  inspect rsh
  inspect rtsp
  inspect esmtp
  inspect sqlnet
  inspect skinny
  inspect sunrpc
  inspect xdmcp
  inspect sip
  inspect netbios
  inspect tftp
  inspect ip-options
!
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
Cryptochecksum:5a210a96801f5cd2517733a431951396
: end
ciscoasa#

Thanks Vince

[Marvin Rhoads]

This line is incorrect:

boot config disk0:/asdm-722.bindisk0:/asdm-722.bin

There should instead be two lines like this:

boot system disk0:/asa845-k8.bin
asdm image disk0:/asdm-722.bin

Also, the following two lines mean you need to be coming from one of those networks into one of those ASA interfaces to be allowed to use ASDM:

http 10.0.0.0 255.0.0.0 management
http 10.168.0.0 255.255.0.0 inside

[Cisco Freak]

You config needs to be like this:

fw01# sh run | i asdm
asdm image disk0:/<image name>

http <subnet> <mask> <interface>

[Shivapramod M]

Hi Vince,

Also take the output of the "show run all ssl" and "show activation-key" output. You must have the "VPN-3DES-AES " license so that SSL handshake will be successful.

Have you tried to connect the device https, for example https://<ip address>. Are you getting any page?

Thanks,

Shivapramod M