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unable to load asdm

Psmurali89
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Hi all, 

Am trying to configure new ASA 5525. Am unable to launch asdm for some reason. Its not giving any error but it stuck in loading. The firewall is reachable from the PC, configure username and password and also I installed java and added exception for the firewall IP but still no luck. Not sure what am missing here. Any help is much appreciated. 

 

ciscoasa(config)#
ciscoasa# sh run all ssl
ssl server-version tlsv1 dtlsv1
ssl client-version tlsv1
ssl cipher default medium
ssl cipher tlsv1 medium
ssl cipher tlsv1.1 medium
ssl cipher tlsv1.2 medium
ssl cipher dtlsv1 medium
ssl cipher dtlsv1.2 medium
ssl dh-group group2
ssl ecdh-group group19
ssl certificate-authentication fca-timeout 2
ciscoasa#

ciscoasa# sh ver

Cisco Adaptive Security Appliance Software Version 9.12(4)40
SSP Operating System Version 2.6(1.254)
Device Manager Version 7.7(1)151

ciscoasa# sh run | i aaa authentication
aaa authentication http console LOCAL
aaa authentication login-history
ciscoasa#


ciscoasa(config)# ssl ?

configure mode commands/options:
certificate-authentication Enable client certificate authentication
cipher This is the ciphers to be used with SSL.
client-version The SSL/TLS protocol version to use when acting
as a client
dh-group This is the DH group to be used used with SSL.
ecdh-group This is the ECDH group to be used used with SSL.
server-version The minimum TLS/DTLS protocol version to use when
acting as a server
trust-point Configure the ssl certificate trustpoint

!
interface Management0/0
management-only
nameif management
security-level 100
ip address 192.168.10.1 255.255.255.0
!

 

 

1 Accepted Solution

Accepted Solutions

@Psmurali89 you are running ASA version 9.12(4) and an old version of ASDM 7.7(1)151. The ASA compatibility guide states you cannot use an old version of ASDM with a new version of ASA, you should upgrade ASDM to 7.13(1.101) - as per the link below.

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html

 

View solution in original post

2 Replies 2

@Psmurali89 you are running ASA version 9.12(4) and an old version of ASDM 7.7(1)151. The ASA compatibility guide states you cannot use an old version of ASDM with a new version of ASA, you should upgrade ASDM to 7.13(1.101) - as per the link below.

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html

 

Thank you. It works now. 

 

# sh ver

Cisco Adaptive Security Appliance Software Version 9.12(4)40
SSP Operating System Version 2.6(1.254)
Device Manager Version 7.13(1)

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